How Shadow Stats processes your club's scorecard and player data on your instruction, under POPIA.
When your club sends us a scorecard, you're not "using our service" the way a visitor uses a website. Your club decides what data to collect and why, so you are the Responsible Party under POPIA. We process it on your instruction, so we are the Operator. That's a different, and stricter, relationship than an ordinary Privacy Policy covers, so it gets its own document. This Addendum forms part of the agreement between your club and Shadow Stats alongside our Terms of Service.
Contents
Your club is the Responsible Party for the personal information of your players, coaches and officials that is submitted to Shadow Stats. You decide what is collected, for what purpose, and you are responsible for having a lawful basis to collect and share it with us.
Shadow Stats is the Operator. We process that data only on your instruction, to provide the analytics platform described in our Terms of Service, and for no other purpose of our own.
| Data | Source | Purpose |
|---|---|---|
| Player names | Scorecards you submit | Attribute performance to the right player |
| Ball-by-ball match data | Scorecards you submit | Generate phase, form, match-up and workload analysis |
| Season and career statistics | Derived from scorecards | Dashboard views and printable player reports |
| Coach/admin login details | Provided at onboarding | Account access and administration |
We do not collect health, medical, or fitness information about players. Workload figures (overs bowled per match) are derived from the scorecard record itself, not from any medical source, and are presented as a scheduling and selection aid, not a medical or fitness assessment. See Terms of Service §6.
Where your club submits scorecards for junior squads, section 34 of POPIA requires that processing of a child's personal information be authorised by a parent, guardian, or other competent person. Your club is responsible for obtaining and being able to demonstrate this authorisation, for example as part of standard club or academy registration, before submitting junior players' data to the platform.
Shadow Stats does not independently verify parental consent for each player; we rely on your club's confirmation, given when your club's authorised representative accepts this Addendum, that the necessary authorisation is in place. If we become aware that junior player data has been submitted without appropriate authorisation, we will work with your club to remove it promptly.
As Responsible Party, your club agrees to:
As Operator, Shadow Stats agrees to:
We use the following sub-processors to provide the platform. Each is bound by confidentiality and data protection obligations consistent with this Addendum:
| Provider | Role | Region |
|---|---|---|
| Supabase | Database, stores all match, player and account data | Stockholm, Sweden (EU) |
| Render | Backend application hosting | Frankfurt, Germany (EU) |
| Vercel | Frontend hosting and edge delivery | Cape Town, South Africa |
We will give your club reasonable notice of any new sub-processor with access to your data, and a reasonable opportunity to object on data protection grounds before it is engaged.
Paystack and PayFast process your club's subscription payment separately from the player and match data covered by this Addendum. Shadow Stats does not receive or store your card or banking details. Paystack processes payment data via AWS infrastructure in Ireland (EU); their own privacy policy applies to that processing. When you pay your subscription, you are entering a separate relationship directly with the payment processor as their customer, not as a sub-processor acting on Shadow Stats' instruction.
Match and player data is stored in the European Union (Supabase, Render), with edge delivery from South Africa (Vercel). In accordance with section 72 of POPIA, we rely on the EU's data protection framework, generally recognised as providing a level of protection at least equivalent to POPIA, as the basis for these transfers, and require our providers to maintain security measures consistent with that standard.
No system is completely secure, and we cannot guarantee against every possible compromise, but we take these measures seriously and review them on an ongoing basis.
If a player, parent/guardian, coach, or official contacts Shadow Stats directly to access, correct, or delete their personal information, we will refer them to your club as the Responsible Party, and reasonably assist your club in fulfilling that request using the tools available on the platform, including data export, described in §11.
If we become aware of unauthorised access to, or loss of, your club's data, we will notify your club without undue delay and provide the information reasonably available to us to help your club assess and respond to the incident, including meeting any notification obligations your club may have under POPIA.
Each party is responsible for its own compliance with POPIA in the role it holds under this Addendum. Nothing in this Addendum overrides the limitation of liability set out in our Terms of Service §9, except to the extent that liability cannot lawfully be limited or excluded.
This Addendum applies for as long as your club has an active subscription or off-season vault with Shadow Stats, and its data-handling obligations (§8–§11) survive termination until your club's data has been exported or deleted as described in §11.
Shadow Stats (Pty) Ltd
Email: info@shadowstats.co.za
See also our Privacy Policy and Terms of Service.
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